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FAQs

Answers to frequently asked questions.

1 author11 articles
How do I ask questions about my documents?.Learn how to ask questions in Chat and use @mentions to reference the right documents.
What are API Tokens and how do I create one?Use API Tokens to connect external tools and services to your Instill workspace.
How do I contact support?How to contact support and what information to include for faster assistance.
Can I ask questions at the Project level?For cross-analysis questions, it’s best to discuss insights with the Agent at the Project level.
What is the difference between a Project and a Collection?A Project is made up of multiple Collections.
How many Collections can I have inside one Project?The way Projects and Collections are structured can affect how well the Agent answers questions from different perspectives.
How does the Agent decide which Collections to use when I ask a Project-level question?When you talk to the Agent at the Project level, a few simple practices can help improve the precision of its answers.
What deployment options does Instill offer?Instill offers a full-stack AI solution across public cloud, private cloud, and on-premises environments.
How do I manage my Workspace and Organization?Set up your workspace, invite team members, and manage organization settings.
How do I use @mentions for rows and columns?Target specific rows or columns in chat for precise questions.
How does the referral program ("Share with a friend") work?Earn credits by inviting friends to Instill AI.